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Contact us for Information on the Provided Software
Use of this software is authorized according to the terms of the software license.
JVC
When contacting the nearest JVC offi ce or agency in your country (refer to the JVC Worldwide
Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this
software, please have the following information ready.
•
Product Name
•
Model
•
Problem
•
Error Message
•
PC
Manufacturer
Model (Desktop/Laptop)
CPU
OS
Memory (MB)
Available Hard Disk Space (GB)
Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifi cations or performance of the OS, other applications or drivers.
CyberLink
Telephone/fax support
Location Language
Offi ce hours
(Mon. to Fri.)
Phone # Fax #
Germany
English / German /
French / Spanish /
Italian / Dutch
9:00 am to
5:00 pm
+49-700-462-92375 +49-241-70525-25
Taiwan Mandarin
9:00 am to
6:00 pm
+886-2-8667-1298
ext. 333
+886-2-8667-1300
Japan Japanese
10:00 am to
5:00 pm
+81-3-3516-9555 –
Paid voice support
Location Language
Lines are open
(Mon. to Fri.)
URL
U.S.A. English
1:00 pm to
10:00 pm CST
http://www.cyberlink.com/english/cs/
support/new_site/voice_support.jsp
Support web/e-mail
Language URL/e-mail address
English http://www.cyberlink.com/english/cs/support/new_site/support_index.html
German / French /
Spanish / Italian
goCyberlink@aixtema.de
Japanese http://jp.cyberlink.com/support/
Customer Support Information