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Troubleshooting
Symptom Causes and Countermeasures
Images are not output to the
monitor
● Set the [MONITOR OUT] selection switch to ANB or APB, and
press the Reset button.
● When using the [MONITOR] output, set the privacy mask to
AOffB. (A [INSTRUCTIONS (Setting)])
Band noise is found at the lower
part of the monitor image
● When using the [MONITOR] output, set the privacy mask to
AOffB.
Images via the network are
disrupted
● Set the [MONITOR OUT] selection switch to AOFFB, and
press the [RESET] button for less than 2 seconds.
No audio sound is heard from the
external microphone
● Check the connection between the external microphone and
the camera.