Filter
Top Products
42 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled Printer) problems
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 4).
■ Insert new/charged batteries in the correct orientation (see
page 1).
■ When inserting a memory card, push it in until it clicks (see
page 3).
■ Memory is full. Transfer pictures to the computer (see page 36),
delete pictures (see page 20), or insert another card.
Memory card not
recognized or camera
freezes with card
■ Use a card reader to check the card on a computer. If it’s
corrupted, format the card in the camera (see page 35).
■ Try another SD or SDHC Card.
Status Solution
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 34).
■ Make sure the external device settings are correct. (See the
device’s user guide).
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure fresh batteries are installed correctly (see page 1).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page 36). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■ In the Setup menu, change the Computer Connection setting to
Other Application (see page 34).
Status Solution