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7 Troubleshooting
Troubleshooting
Camera problems
Status Solution
Camera does not
turn on
■ Make sure the batteries have power and are installed correctly
(see page 1).
Camera does not turn
off
Camera buttons and
controls do not
function
LCD is too dark. ■ Adjust the LCD Brightness setting (see page 33).
Pictures remaining
number does not
decrease after taking a
picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire ■ Check the flash setting, and change as needed (see page 8).
NOTE: The flash does not fire in all modes.
Memory card is almost
or entirely full
■ Transfer the pictures to the computer (see page 36).
■ Delete pictures from the card (see page 20) or insert a new card.
Memory card not
recognized or camera
freezes with card
■ Card may be corrupted. Format the card in the camera (see
page 35).
■ Use another memory card. Only SD or SDHC Cards are supported.
Can’t hear the audio
portion of a video.
■ Audio is captured during video recording. Audio can be heard
when the video is played on a computer or when the camera is
connected to a TV (see page 24).