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Troubleshooting
www.kodak.com/go/support
41
Camera/computer communications
LCD screen messages
If... Try one or more of the following
The computer does
not communicate
with the camera.
■ Visit www.kodak.com/go/camerasupport.
■ Turn on the camera (page 2).
■ Install new batteries (page 1) or charge rechargeable batteries.
■ See the Power Management section of the laptop user’s guide to
disable this feature.
■ Connect cable to camera and computer port (page 15).
■ Install the software (page 14).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (page 14).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
■ Close that software before starting the Kodak software.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■ Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 14).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (
page 14).
If... Try one or more of the following
No images to
display
■ Change image storage location setting (page 26).