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40 www.kodak.com/go/support
Troubleshooting
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■ Transfer the picture to the computer (see page 35).
■ Take another picture. If problem continues, try internal memory and/or
another memory card.
Shutter button
does not work.
■ Turn on the camera (see page 2).
■ Transfer pictures to the computer (see page 35), delete pictures from
the camera (see page 14), switch image storage locations (see
page 27), or insert a card with available memory (see page 3).
Picture is too light.
■ Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
■ Decrease Exposure Compensation (see page 29).
Picture is not clear.
■ Clean the lens (see page 48).
■ Make sure your camera is not in Close-up mode.
■ Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
■ Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.
■ Turn on the flash (see page 7).
■ Move so there is no more than 10.5 ft (3.2 m) in wide angle and
5.9 ft (1.8 m) in telephoto between the camera and the subject.
■ Use Fill flash (see page 7) or change your position so light is not
behind the subject.
■ Increase Exposure Compensation (see page 29).
Camera does not
recognize
SD/SDHC card.
■ Purchase a certified SD or SDHC card.
■ Insert a card into the slot, then push to seat (see page 3).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
If... Try one or more of the following