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Troubleshooting
Computer/connectivity problems
Picture orientation is not
accurate
■ Set the Orientation Sensor (page 28).
Flash does not fire
■ Check flash setting, and change as needed (page 15).
Battery life is short
■ Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
■ Insert a charged battery (page 2).
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the shutter button all the way (page 6).
■ Insert a charged battery (page 2).
■ Wait until the ready light is green before attempting to take
another picture.
■ Transfer pictures to the computer (page 46), delete pictures from
the camera (page 33), switch image storage locations (page 25),
or insert a card with available memory (page 5).
■ If the camera is in Favorites mode, turn the Mode dial to a
different mode.
Status Cause
The computer does not
communicate with the
camera
■ Turn on the camera.
■ Insert a charged battery (page 2).
■ Make sure the USB cable is securely connected on the camera
and the computer port (page 46).
■ Make sure the EasyShare software is installed (page 39).
NOTE: This camera is not supported by Mac OS 8.6 or 9.x. You may capture
pictures on a card, then use a card reader to transfer them to the
computer.
Status Cause