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Troubleshooting
Stored pictures are
corrupted.
■ Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
■ Transfer pictures to the computer (see page 45), then format the card
in the camera (see page 34).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■ Check the image storage location setting (see page 33).
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■ Transfer the picture to the computer (see page 45), then format the
card in the camera (see page 34).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Picture is too light.
■ Decrease Exposure Compensation (see page 36).
■ Turn off the flash, then move back from the subject.
Picture is not clear.
■ Clean the lens (see page 60).
■ Make sure your camera is not in Close-up mode.
■ Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
■ Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.
■ Turn on the flash (see page 8).
■ Move so that the distance between you and the subject is within the
effective flash range (see page 58).
■ Use Fill flash (page 8) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (see page 36).
If... Try one or more of the following