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Troubleshooting
www.kodak.com/go/support
49
Computer/connectivity problems
Battery life is short ■ Make sure the correct battery type is installed (see page 60).
■ Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
■ Insert a new or charged battery (see page 1).
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 5).
■ Insert a new or charged battery (see page 1).
■ Memory is full. Transfer pictures to the computer (see page 43),
delete pictures (see page 17), change image storage location
(see page 33), or insert another card.
Error message appears
on LCD
■ Turn the camera off, then on again.
■ Remove the memory card.
■ Turn off the camera. Remove the battery. Wipe the contacts with
a clean, dry cloth.
■ Insert a new or charged battery.
■ If the problem still exists, get help (see page 52).
Memory card not
recognized or camera
freezes with card
■ Card may be corrupted. Format the card in the camera (see
page 35).
■ Use another memory card.
Cannot find the
desired picture/video
■ To view pictures on a card or in internal memory, see page 33.
Status Solution
Pictures do not
transfer to computer
■ See Help in EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 34).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Solution