Filter
Top Products
Frequently Asked Questions
Q: I've correctly installed the software, connected my camera
to my PC, but get a flashing busy light or nothing at all. What
does this mean?
A:
l Step 1 Double-click on My Computer which is located on your desktop.
l Step 2 Double-click on the Control Panel folder.
l Step 3 Double-click on the System icon. This is usually located near the
bottom of the window. You will now be at the System Properties window.
l Step 4 Click on the second tab, Device Manager. Here we are looking
for two things. About 5 icons down, you should see an icon labeled
"Imaging".
l Step 5 Click on the plus (+) sign located to the left of Imaging to open it.
l Step 6 Further down the list, look for an icon that says"Universal Host
Controller" . If you do not find an icon, contact your PC manufacturer, as
the USB port will need to be enabled in the BIOS section of your computer.
l Step 7 With the camera installed, there will be a listing matching the
description of the mode of the camera, i.e., WS30 SLIM Digital Camera
and WS30 SLIM Video Camera . If the icons are marked in red or any
other color, the driver is not installed properly.
l Step 8 Reinstall the driver.
l Step 9 Restart your computer.
If this is not successful, call our tech support line at, 1 800 661 9500, or
email www. Maxellcanada.com. Be sure to include a telephone number in
your message so we can contact you.
29