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12. Troubleshooting, remedies and
after-sales service
Forming the flash capacitor
For technical reasons it is necessary to switch on the
flash unit for approx. 10 minutes every 3 months (the
capacitor incorporated in the flash unit undergoes a
physical change if the flash unit is not switched on for
prolonged periods).
The batteries must supply sufficient power for flash
readiness to be indicated within 1 minute after the
unit was switched on.
Please observe the following before contacting the
after-sales service:
Problem:
The slave flash unit does not fire a flash.
Question:
Is the flash readiness indicator illuminated?
• No:
- Has the flash unit been switched on?
- Has the flash unit automatically switched itself
off?
- Are the batteries correctly poled?
- Are the batteries fully charged?
• Yes:
- Has the camera’s internal flash been activated?
- Does the flash unit’s sensor receive the light pulse
from the camera’s internal flash unit (controller)?
Change the location or diminish the ambient
light. Reduce the flash-to-subject distance.
- Has the slave mode suitable for your camera
been selected?
Select the appropriate slave mode and adapt the
flash unit automatically to your camera.
- Have you selected the Metz Remote Mode SL?
Switch to “EASY”, “A” or “M” flash mode.
Problem:
All shots are underexposed.
Question:
Is the slave flash unit triggered at the correct time
(main flash)?
• No:
- Deactivate the red-eye reducing preflash function!
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703 47 0165.A1 Inh. 03.08.2004 7:38 Uhr Seite 108