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Question/Troubleshooting
If you have problems in operating your Digital Photo Frame, try to using the following guidance to solve the problem before sending it to the
service center. Even if the problem persists, do not disassemble the unit; just refer the problem to your dealer or service center.
1. What kind of photos does this unit support?
y The Frame will display digital Photos that are stored in the JPEG format, which is the standard format for nearly all digital cameras.
Some cameras allow photos to be stored as TIFF or RAW files as well as JPEG, but only the JPEG format is compatible with the
Frame.
2. What should I do if the system does not respond when the unit is turned on?
y Make sure the unit is properly connected to a power source. If so, turn the unit off, reconnect the power and turn it on again.
3. Why is the memory card not recognized?
y The memory card might be inserted improperly or not pushed in all the way. If the card is inserted in the right direction and is still not
recognized, turn off the unit, remove and reinsert the card, and start again.