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Troubleshooting
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Battery/Display
Shooting (All Modes)
The camera is on but does not respond: Wait for recording to end.
If the problem persists, turn the
camera off.
If the camera does not turn off, remove and reinsert the battery or, if you are using
an AC adapter, disconnect and reconnect the AC adapter.
Note that although any data
currently being recorded will be lost, data that have already been recorded will not be affected
by removing or disconnecting the power source.
Viewfinder is out of focus: Adjust viewfinder focus or use optional eyepiece correction lenses
(0 33, 308).
Viewfinder is dark: Insert a fully-charged battery (0 22, 35).
Displays turn off without warning: Choose longer delays for Custom Setting c2 (Standby timer) or
c4 (Monitor off delay) (0 237, 238).
Control panel and viewfinder displays are unresponsive and dim: The response times and brightness of
these displays vary with temperature.
Fine lines are visible around active focus point or display turns red when focus point is highlighted: These
phenomena are normal for this type of viewfinder and do not indicate a malfunction.
Camera takes time to turn on: Delete files or folders.
Shutter-release disabled:
• Memory card is locked, full, or not inserted (0 30, 31).
• Release locked is selected for Custom Setting f7 (Slot empty release lock; 0 258) and no
memory card is inserted (0 30).
• Built-in flash is charging (0 38).
• Camera is not in focus (0 37).
• CPU lens with aperture ring attached but aperture not locked at highest f-number. If
B is
displayed in control panel, select Aperture ring for Custom Setting f5 (Customize
command dials) > Aperture setting to use lens aperture ring to adjust aperture (0 257).
• Non-CPU lens is attached but camera is not in mode A or M (0 298).
Camera is slow to respond to shutter-release button: Select Off for Custom Setting d10 (Exposure
delay mode; 0 241).
No photo taken when remote control shutter-release button is pressed:
• Replace battery in remote control (0 309).
• Choose an option other than Off for Remote control mode (ML-L3) (0 127).
• Flash is charging (0 38).
• Time selected for Custom Setting c5 (Remote on duration (ML-L3); 0 238) has elapsed.
• Bright light is interfering with ML-L3 remote.