Filter
Top Products
Technical Notes and Index
F11
No image
captured when
the shutter-
release button is
pressed.
• When the camera is in playback mode, press the c
button, shutter-release button or b (e movie-
record) button.
• When menus are displayed, press the d button.
• The battery is exhausted.
• When the scene mode is Night portrait or
Backlighting with HDR set to Off, raise the flash.
• If the flash mode icon flashes when the shutter-
release button is pressed halfway, the flash is
charging.
36
12
26
42, 46,
60
60
Camera cannot
focus.
• The subject is too close. Try shooting using the
Scene auto selector or Close-up scene mode, or
the macro close-up focus mode.
• Incorrect focus mode setting. Check or change the
setting.
• The subject is hard to focus on.
• Set AF assist in the setup menu to Auto.
• Subject is not in focus area when the shutter-release
button is pressed halfway.
• The focus mode is set to E (manual focus).
• Turn the camera off and then on again.
43, 44,
65, 66
65, 66
82
95,
E66
34, 73
65, 67
26
Colored stripes
appear in the
monitor when
shooting.
Colored stripes may appear when shooting subjects
with repeating patterns (such as window blinds); this is
not a malfunction.
The colored stripes will not appear in captured images
or recorded movies. However, when using Continuous
H: 120 fps or HS 480/4×, the colored stripes may be
seen in the captured images and recorded movies.
–
Images are
blurred.
• Use the flash.
• Enable vibration reduction or motion detection.
• Use
D (Best Shot S
elector) of Continuous in the
shooting menu.
• Use a tripod to stabilize the camera when shooting
(using the self-timer at the same time is more
effective).
60
95,
E65,
E66
73
63
Bright specks
appear in
images captured
with flash.
Flash is reflecting off particles in air. Lower the flash, and
set the flash mode to W (off).
60
Problem Cause/Solution
A