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F11
Technical Notes and Index
Bright specks appear in
images captured with flash.
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
19, E12
Flash does not fire.
• The flash mode is set to W (off).
• A scene mode that restricts the flash is selected.
• On is selected for Blink proof in the smart portrait
menu.
• A function that restricts the flash is enabled.
19, E11,
E12
E17
24, E50
E19
Digital zoom cannot be
used.
• Digital zoom cannot be used in the following
situations.
- When Portrait, Night portrait, or Pet portrait
is selected in scene mode
- When smart portrait mode is selected
- When Continuous in the shooting menu is set
to Multi-shot 16
20, E4
20, E8
24, E47
Image mode not available.
A function that restricts the Image mode option is
enabled.
E19
No sound when shutter is
released.
• Off is selected for Sound settings > Shutter
sound in the setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
• Do not block the speaker.
24, E69
2
AF-assist illuminator does
not light.
Off is selected for the AF assist option in the setup
menu. AF-assist illuminator may not light depending
on the current scene mode, even when Auto is
selected.
24, E69
Image
s appear smeared. The lens is dirty. Clean the lens. F7
Colors are unnatural. White balance or hue is not adjusted properly.
24, E5,
E45
Problem Cause/Solution A