Filter
Top Products
F11
Technical Notes and Index
Bright specks appear in
images captured with flash.
The flash is reflecting off particles in the air. Lower the
flash.
3
Flash does not fire.
• The flash is lowered.
• A scene mode that restricts the flash is selected.
• On (BSS) is selected for Smile timer in the smart
portrait menu.
• On is selected for Blink proof in the smart portrait
menu.
• A function that restricts the flash is enabled.
3, 41
48
51, E44
51, E45
52
Digital zoom cannot be
used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following
situations.
- When Portrait, Night portrait, Night
landscape, Easy panorama, or Pet portrait is
selected in scene mode
- When smart portrait mode is selected
- When Continuous in the shooting menu is set
to Multi-shot 16
69, E70
30
37
51, E38
Image mode not available.
A function that restricts the Image mode option is
enabled.
52
No sound when shutter is
released.
• Off is selected for Sound settings > Shutter
sound in the setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
• Do not block the speaker.
70, E71
2
AF-assist illuminator does
not light.
Off is selected for the AF assist option in the setup
menu. AF-assist illuminator may not light depending
on the current scene mode, even when Auto is
selected.
69, E70
Problem Cause/Solution A