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Troubleshooting
Technical Notes and Index
Electronically Controlled Cameras
In extremely rare instances, unusual characters may appear in the monitor and the camera
may stop functioning. In most cases, this phenomenon is caused by a strong external
static charge. Turn the camera off, remove and replace the battery, then turn the camera
on again. In the event of continued malfunction, contact your retailer or Nikon-authorized
service representative. Note that disconnecting the power source as described above
may result in the loss of any data not recorded to internal memory or the memory card at
the time the problem occurred. Data already recorded will not be affected.
Shooting
Problem Cause/Solution
A
Cannot set to
shooting mode
Disconnect the HDMI cable or USB cable. 138, 141, 147
No picture taken
when shutter-
release button is
pressed.
• When camera is in playback mode, press the c or
shutter-release button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• The built-in flash is not raised during the Night portrait
or Backlight scene modes.
• When flash indicator blinks, flash is charging.
32
13
26
35, 47, 51
36
Camera cannot
focus.
• The intended subject is one with which autofocus does
not perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
31
163
30, 90
38, 40
21
Pictures are
blurred.
• Use flash.
• Use vibration reduction and motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-
timer for best results).
34
160, 162
86
37
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Turn flash W (off). 34
Flash does not fire.
• Flash is set to W (off ).
• Some scene modes that cannot turn on flash are selected.
• Smart portrait mode is selected, with Blink proof set to
On.
• Sport continuous mode is selected.
• Another function that is set now is restricting the flash.
34
45
58
62
96