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Troubleshooting
Technical Notes and Index
b Electronically Controlled Cameras
In extremely rare instances, unusual characters may appear on the monitor and
the camera may stop functioning. In most cases, this phenomenon is caused by a
strong external static charge. Turn the camera off, remove and replace the battery,
then turn the camera on again. Note that disconnecting the power source as
described above may result in the loss of any data not recorded on the internal
memory or memory card at the time the problem occurred. Data already recorded
is not affected. In the event of continued malfunction, contact your retailer or
Nikon-authorized service representative.
Shooting Issues
Reset file
numbering
cannot be done.
Reset file numbering cannot be applied when the folder
number reaches 999 and there are images in the folder. Change
the memory card, or format the internal memory/memory card.
100,
E86
Monitor is turned
off, and the power-
on lamp flashes
quickly.
Battery temperature is high. Turn off camera, and allow battery to
cool down before resuming use. After the lamp flashes for three
minutes, the camera turns off automatically, but you can also
press the power switch to turn it off manually.
21
Camera
temperature rises.
When functions such as movie recording or sending images
using an Eye-Fi card are used for a long time, or when the camera
is used in a location with a high ambient temperature, the
camera temperature may rise. This is not a malfunction.
93
Problem Cause/Solution
A
Cannot set to
shooting mode.
Disconnect the HDMI cable or USB cable.
86, 89,
E24,
E27
No picture can be
taken.
• When camera is in playback mode, press the c button,
shutter-release button or b (e movie-record) button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When the scene mode is Night portrait or Backlighting
with HDR set to Off, raise the flash.
• When flash lamp flashes, flash is charging.
30
11
20
41, 45,
60
60
Cannot take 3D
pictures
In some shooting conditions, such as when the subject moves or
the subject is dark or low in contrast, the second shot may not be
taken or the 3D picture may not be saved.
–
Problem Cause/Solution
A