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44
Appendix:A
When connecting the camcorder to the computer or TV:
Problem Cause Solution
I cannot view the
video clips on my
computer.
Driver or software is
not installed on the
computer.
Install Direct X 9.0c or
above and Windows Media
9.0 Codecs to solve this
problem. See page 33 for
details on installing the
software, or go to http://www.
microsoft.com to download
the required files.
Driver installation
failed.
The installation is
terminated abnormally.
Remove the driver and other
related programs. Follow
the installation steps in
the manual to re-install the
driver.
The camcorder has
been connected to the
PC via the USB cable
before installing the
driver.
Install the driver before
plugging in the USB cable.
The TV screen
does not display
after connecting the
camcorder to the TV.
The camcorder is not
correctly connected to
the TV.
Reconnect the camcorder to
TV correctly.
A conflict with other
installed camcorder
or capture device
occurred.
The device is not
compatible with the
camcorder.
If you have any other
camcorder or capture device
installed in your computer,
please completely remove
the camcorder and its driver
from the computer to avoid
the conflict.
Noises occur on my
computer screen
when using Video
Conferencing.
The flicker setting does
not match the standard
of the country you are
staying.
Adjust the flicker setting.
For
more information, please
refer to the “Flicker Settings”
table on page 45.