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145
Troubleshooting
Technical Notes
Image mode not available.
• Image mode cannot be adjusted when
Multi-shot 16 is selected for Continuous.
• When ISO sensitivity is set to 3200,
h 3648×2736, i 3648×2736,
L 2592×1944, M 2048×1536,
P 3584×2016, and s 2736×2736 cannot
be selected for Image size.
99
101
No sound when shutter is
released.
• Off is selected for Sound settings > Shutter
sound in setup menu.
• Continuous or Multi-shot 16 or BSS is
selected for Continuous in shooting menu.
• d (Sports scene mode) or l (Museum
scene mode) is selected.
• D mode is selected.
• Do not block the speaker.
125
99
35, 38
69
5
AF-assist illuminator does not
light.
• Off is selected for AF assist option in camera
setup menu.
• The AF-assist illuminator automatically turns
off in some scene modes.
124
34-39
Pictures appear smeared. Lens is dirty. Clean lens. 136
Colors are unnatural. White balance does not match light source. 97
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
• Using flash.
• Specifying a lower ISO sensitivity setting.
• Using a scene mode which has noise
reduction ability.
28
101
34-39
Pictures are too dark
(underexposed).
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Raise the ISO sensitivity.
• Subject is backlit. Select o (Backlight scene
mode) or use fill flash.
28
22
28
32
101
28, 39
Pictures are too bright
(overexposed).
Adjust exposure compensation. 32
Problem Cause/Solution A