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Q&A Troubleshooting
TV, computer, printer (Continued)
The card is not recognised by the computer.
(You are using an SDXC Memory Card.)
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Make sure your computer supports SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
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When you insert a card, a message will be displayed requesting you to format the card, but do not
format it.
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If [Access] remains displayed on the LCD monitor, turn off the camera and then disconnect the USB
cable.
Uploading to YouTube or Facebook cannot be performed properly.
→ Confirm that the login information (login ID, user name, e-mail address and password) is correct.
→ Confirm that the PC is connected to the Internet.
→ Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not
blocking access to YouTube or Facebook.
→ Check the YouTube or Facebook site.
Cannot print when connecting to printer.
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Printer is not compatible with PictBridge.
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Select [PictBridge(PTP)] when connecting the camera to your computer. (→85)
Cannot print the date.
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Make date printing settings before printing.
→ With supplied software: Select “with dates” within print settings.
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Use [Date Stamp] function when taking a picture. (→63)
Edges cut off pictures when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
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The pictures were recorded in aspect ratio.
→ If printing in shop, check if 16:9 sizes can be printed.
