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• Are images displayed on a full screen?
Audio will not be transmitted when displaying images
on a full screen.
• Press the [F5] key on the keyboard of the PC or click
the [Live] button.
7
5
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View3" is installed.
• Is the OS in use Windows
®
2000 Professional SP4?
This occurs when using Windows
®
2000 Professional
SP4.
When it is inconvenient, it is recommended to operate
on Windows
®
XP Professional SP2 or Windows
®
XP
Home Edition SP2.
No image is displayed on the
"Live" page.
The alarm occurrence indica-
tion button, the receiver but-
ton, the transmission button,
the AUX buttons and the SD
recording status indicator on
the "Live" page do not dis-
play the current status in real
time.
3, 25
Installation
Guide
Reference
pages
Cause/solution
Symptom
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View3" is installed.
3, 25
Installation
Guide
Cannot transmit audio to the
camera.
• Delete temporary internet files as follows.
1. Select "Internet Options…" from "Tools" on the
menu bar of Internet Explorer
®
. The "Internet
Options" window will be displayed.
2. Click the [Delete Files…] button in the "Temporary
Internet files" section on the [General] tab.
• The firewall function of the anti-virus software may be
filtering the port of the camera.Exclude the port num-
ber of the camera from the list of the port numbers to
be filtered by the anti-virus software.
Images are not displayed or
not refreshed smoothly.
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