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WARRANTY POLICY
All PENTAX cameras purchased through authorized bona
fide photographic distribution channels are guaranteed
against defects of material or workmanship for a period of
twelve months from date of purchase. Service will be
rendered, and defective parts will be replaced without cost
to you within that period, provided the equipment does not
show evidence of impact, sand or liquid damage,
mishandling, tampering, battery or chemical corrosion,
operation contrary to operating instructions, or modification
by an unauthorized repair shop. The manufacturer or its
authorized representatives shall not be liable for any repair
or alterations except those made with its written consent
and shall not be liable for damages from delay or loss of use
or from other indirect or consequential damages of any kind,
whether caused by defective material or workmanship or
otherwise; and it is expressly agreed that the liability of the
manufacturer or its representatives under all guarantees or
warranties, whether expressed or implied, is strictly limited
to the replacement of parts as hereinbefore provided. No
refunds will be made on repairs by non-authorized PENTAX
service facilities.
Procedure During 12-month Warranty Period
Any PENTAX which proves defective during the 12-month
warranty period should be returned to the dealer from whom
you purchased the equipment or to the manufacturer. If
there is no representative of the manufacturer in your
country, send the equipment to the manufacturer, with
postage prepaid. In this case, it will take a considerable
length of time before the equipment can be returned to you
owing to the complicated customs procedures required. If
the equipment is covered by warranty, repairs will be made
and parts replaced free of charge, and the equipment will be
returned to you upon completion of servicing. If the
equipment is not covered by warranty, regular charges of
the manufacturer or of its representatives will apply.
Shipping charges are to be borne by the owner. If your
PENTAX was purchased outside of the country where you
wish to have it serviced during the warranty period, regular
handling and servicing fees may be charged by the
manufacturer’s representatives in that country.
Notwithstanding this, your PENTAX returned to the
manufacturer will be serviced free of charge according to
this procedure and warranty policy.