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9. Service and Warranty
One Year Limited Warranty (for US and
Canada only)
Philips warrants that this product shall be free
from defects in material, workmanship and
assembly, under normal use, in accordance with
the specifications and warnings, for a period
of one year from the date of purchase. This
warranty extends only to the original purchaser
of the product, and is not transferable. To
exercise your rights under this warranty, you
must provide proof of purchase in the form of
an original sales receipt that shows the product
name and the date of purchase. For customer
support or to obtain warranty service, please
visit our website www.philips.com/welcome or
Contact Philips Customer Care Center at:
1-888-PHILIPS (1-888-744-5477) IN U.S.A.,
Puerto Rico, or U.S. virgin islands. 1-800-661-
6162 (French speaking), 1-888-PHILIPS (1-
888-744-5477) (English or Spanish speaking) in
Canada. THERE ARE NO OTHER EXPRESS OR
IMPLIED WARRANTIES. Philips liability is limited
to repair or, at its sole option, replacement of
the product. Incidental, special and consequential
damages are disclaimed where permitted by law.
This warranty gives you specific legal rights. You
may also have other rights that vary from state
to state.
Recycling Information for Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization’s product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors.
There is currently a system of recycling up and
running in the European countries, such as The
Netherlands, Belgium, Norway, Sweden and
Denmark.
In U.S.A., Philips Consumer Electronics
North America has contributed funds for the
Electronic Industries Alliance (EIA) Electronics
Recycling Project and state recycling initiatives
for end-of-life electronics products from
household sources. In addition, the Northeast
Recycling Council (NERC) - a multi-state
non-profit organization focused on promoting
recycling market development - plans to
implement a recycling program.
In Asia Pacific, Taiwan, the products can be taken
back by Environment Protection Administration
(EPA) to follow the IT product recycling
management process, detail can be found in web
site www.epa.gov.tw
For help and service, please read the section of
Service and Warranty or the following team of
Environmental specialist can help.
Mr. Job Chiu - Environment manager
Philips Electronics Industries (Taiwan) Ltd,
Monitor Business Unit
E-mail: job.chiu@philips.com
Tel: +886 (0) 3 454 9839
Mr. Maarten ten Houten - Senior Environmental
Consultant
Philips Consumer Electronics
E-mail: marten.ten.houten@philips.com
Tel: +31 (0) 40 27 33402
Ms. Delmer F. Teglas
Philips Electronics North America
E-mail: butch.teglas@philips.com
Tel: +1 865 521 4322
Banned Substance Declaration
This product comply with RoHs and Philips BSD
(AR17-G04-5010-010) requirements
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Service and Warranty
ENGLISH