Philips NP2900 Security Camera User Manual


 
38
I have not received any registration email from
ConsumerCare@Philips.com.
Check that the email address that is
entered in the user registration section is
valid and spelled correctly.
Check that the PC has an active Internet
connection.
The Internet server may be busy, try
again later.
Check if the email was redirected to the
spam folder.
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
Move NP2900 at least 3m away from
such devices.
Use a WEP/WPA encryption key when
you create the wireless connection your
PC / home network.
Change the operating channel on the
interfering devices.
Turn the devices in different directions to
minimize interference.
12 Troubleshooting
No network connection, what do I do?
During network connection setup, the player
may have assigned a pre-dened IP address
and tries to establish a network connection
with this pre-dened IP address. (The player
tries to establish a wireless or wired network
connection, depending on the type of setup
you initially selected.)
Possible reasons:
- The static IP address failed to register (for
example if you press HOME or exit the setup
process by other means before you have
entered the correct static IP address).
- The automatic IP address failed to register
automatically through DHCP server (for
example if the automatic connection to the
DHCP server failed and the player prompts
you to enter a static IP address, but you press
HOME or exit the setup process by other
means before you have entered the correct
static IP address).
Solution:
Follow the instructions in chapter ‘Network
settings’ in this user manual to setup your
network correctly. The ‘Network settings’
allow you to change between wireless and
wired network connection.
I cannot hear any sound or the sound is poor,
what do I do?
Press + VOL - to increase the volume.
Press the MUTE button again to
reactivate the sound output.
Is there a maximum distance of transmission
between a wireless router and NP2900 for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open
spaces. However, in a home environment,
where solid obstacles such as walls and
doors are present, the effective transmission
distance is reduced to 50-100m. Reposition
the devices if you experience transmission
problems.
EN