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KBefore you call an engineer
If, contrary to expectation, you have any problems using this video recorder, it may be caused by
the following reasons. You can also call the customer service centre in your country.
The telephone numbers can be found on the back of this instruction manual. Have the model
number (MODEL NO) and the production number (PROD.NO.) of your video recorder ready.
HOTLINE telephone numbers
The telephone numbers for after-sales service (HOTLINE) are also saved in your video recorder.
To call them up, proceed as follows:
1 Switch on the TV set. If required, select the programme number for
the video recorder.
2 Press MENU . The main menu appears.
3 Press CLEAR (CL) . The after-sales service telephone numbers will
appear on the screen.
4 Using OK , you can select more telephone numbers.
5 To end, press MENU .
PROBLEM SOLUTION
Your video recorder
does not respond to
any button being
pressed:
bThere is no power supply: check the power supply.
bA programmed recording is currently being made: if desired, cancel the programmed recording
with STANDBY/ON m .
bChild lock active: switch the child lock off.
bThere is a technical problem: disconnect from the mains power supply for 30 seconds, then
connect again.
If this doesn't help, you could reset your video recorder to the default factory settings.
Resetting devices to
default factory settings
bAttention:
All the information stored (TV channels, time and date, TIMER) will be cleared.
1. Disconnect from the mains power supply.
2. Press and hold the STANDBY/ON m/I button on the device and reconnect to the mains
power supply.
3. Release the button when 'OSD' appears in the video recorder display.
Cassette is jammed in
the video recorder:
bDon't use force. Pull out the mains plug for a moment.
Remote control does
not work:
bRemote control not pointed toward the video recorder: point it at the video recorder.
bThere is a technical problem: Take out the batteries, wait for 10 seconds and place them back.
bBatteries have run out: change the batteries.
No picture when you
play a cassette:
bThere is no recording on the cassette: change the cassette.
bYou have selected the wrong programme number on the TV for playing cassette: on the TV,
select the correct programme number for the video recorder.
bThe cable connecting the TV set and the video recorder has come loose: check the cable.
Before you call an engineer