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If the camera driver is installed correctly, there will be a category listed for "Imaging Devices" and
clicking on the "+" next to it should reveal your camera. If not, you will likely see "Digital Still Camera"
under "Other Devices" with a brightly colored marking next to it indicating it is not functioning
correctly.
Right click on the non-functioning device and select uninstall. If a warning pops up, press OK.
6. Restart your computer again. Your camera driver is now successfully installed.
Q: How do I make sure I don't lose important pictures?
Your camera uses flash memory which requires a constant electric current to store your photos. Should your
camera lose power (for instance if the battery dies or is removed) all stored pictures will be lost. We recommend
always downloading your photos to your computer as soon as possible to prevent unintentional data loss.
Q: I have a MAC, will this camera work?
Unfortunately, the system requirements for our cameras require a Windows operating system. There is no Mac
driver available.