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10
Troubleshooting
Check the below table rst when a malfunction is suspected.
Symptoms and questions Causes and corrections
The power won’t switch on. Ensure that the power cable is correctly connected.
Spots which look like light leaking can be
seen on the edges of the clock screen.
Black LCD panel screens by nature can have this effect, which is not
a defect.
The time setting is wrong.
The current time setting can be erased if the power adaptor is
disconnected for a prolonged period of time. Keep the power adaptor
connected.
It takes a long time for images to be
displayed after the power has been turned
on.
It takes a long time to move from one image
to the next.
It is recommended to reduce the picture resolution.
I can’t copy more les even when there
is excess capacity to use in the internal
memory.
You may be unable to copy les if the FAT section of the internal
memory is damaged. Try again after formatting the internal memory.
I’ve connected an external memory device
(USB memory device or SD memory card)
but it doesn’t work.
• 700T can be used by connecting the power adapter instead of the
USB cable.
• Ensure that the external memory device has been connected
properly or try formatting it.
• Ensure that JPEG les are saved in the external memory device.
• Abnormal picture les (0 Kbyte, broken JPEG) will not be displayed
on the screen.
• The connected external memory device is not supported. Try another
storage device.
JPEG les are not displayed.
• Progressively saved JPEG les or JPEG les saved as CMYK color
coordinates will not be displayed.
• Images edited by a JPEG image editor (Photoshop, Paintshop, etc.)
may not be displayed normally. Edit the image on a PC, convert back
to JPEG format, save, and try again.
Some pictures are not displayed as a
slideshow.
This product can accommodate a maximum of 4,000 pictures. Any
excess pictures will not be recognized and will not be displayed as a
slide show.
The picture size changes when I rotate it.
The picture size changes automatically depending on the rotation
angle (90°, -90°) in order to display the entire image on the screen.
The picture looks stretched horizontally or
vertically.
Press [
] on the slide show screen. Go to <Settings> - <Photos> -
<Aspect Ratio> and change the setting to <Original Fit> and check
again.
Previews are too slow. Previews may be slow for large-sized images and multiple images.
Slide show effects are displayed when I
have saved only one picture I want in the
memory card or when I pause the slide
show with multiple pictures saved in the
memory card.
The slide show effects will be displayed automatically in order to
protect the panel. This is not an error.
In what order are the pictures, which are
saved in the memory card, displayed?
They are arranged according to the le names. The slide show display
order is determined in the order of number, upper-case letter, and
lower-case letter. Please note that a le name can have up to 255
characters in languages that use the roman alphabet and up to 127 in
other languages.
The slide show doesn’t start automatically.
Ensure that the <Startup Mode> is set to <Slideshow> in <Settings>
- <General>.
I have set <Auto Picture On/Off> but the
screen doesn’t switch on automatically.
• Ensure that the current time has been set correctly.
• The screen will not switch on automatically if you have turned the
digital frame off by pressing [
] when <Auto Picture On/Off> has
been set. The screen switches on automatically only if the power has
been switched off automatically at the Auto Picture Off time.
The pictures I copied from a USB memory
or SD card onto the internal memory have
changed in resolution and le size.
This product is designed to reduce the le size of high-resolution
pictures to t the screen’s ideal resolution when they are copied onto
the internal memory.
If you want to disable the settings, you can change to the original size
by selecting <Settings> - <General> - <Frame Memory Copy>.