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troubleshooting
Playback on your camcorder
Symptom Explanation/Solution
Playback (play/pause) function does
not work.
Image files recorded using another device may not play on your
camcorder.
Check memory card compatibility.
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Photo images stored on a storage
media are not displayed in the
actual size.
Photo images recorded on other devices may not appear in their
actual size. This is not an error.
Playback is interrupted
unexpectedly.
Check if the AC power adaptor or battery back is properly
connected and secure.
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image on or
hear the sound from the connected
device.
Make sure that the connection cable is connected to the proper
jack.
The image appears distorted on a
TV.
This phenomenon is caused by connecting to a TV with 4:3 aspect
ratio.
You cannot view the image on
or hear the sound from a TV
connected using the HDMI cable.
The camcorder can not output Images from the HDMI jack if the
material is copyright protected.
Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)
Symptom Explanation/Solution
You cannot dub correctly using the
HDMI cable.
You cannot dub images using the HDMI cable.
You cannot dub correctly using the
Audio/Video cable.
The Audio/Video cable is not connected properly. Make sure that
the Audio/Video cable is connected to the proper jack, i.e. to
the input jack of the device used for dubbing images from your
camcorder.
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Your PictBridge printer cannot print
photos from your camcorder.
Your printer may not print images edited on a computer or
recorded using other devices. This is not an error.
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