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Before contacting a service centre
Colour of image is different to the original scene
ϛWhite balance or effect setting is incorrect
ƍ Select appropriate White balance and effect
Images are too bright
ϛExposure is excessive
ƍ Reset exposure compensation
No image on external monitor
ϛThe external monitor has not been connected properly with the camera
ƍ Check the connection cables
ϛThere are incorrect files in the memory card
ƍ Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
ϛCable connection is incorrect
ƍ Check the connection
ϛThe camera is off
ƍ Turn the camera on
ϛThe operating system is not Windows 98SE, 2000, ME, XP, Vista/ Mac OS
Mac OS 9.0 ~ 10.4. Alternatively the PC does not support USB
ƍ Install Windows 98SE, 2000, ME, XP, Vista/ Mac OS 9.0 ~ 10.4 to PC that
supports USB
ϛThe camera driver is not installed
ƍ Install a [USB Storage Driver]
The images are unclear
ϛA picture was taken the subject without setting an appropriate macro mode
ƍ Select an appropriate macro mode to take a clear image.
ϛTaking a picture beyond the flash range
ƍ Take a picture within the flash range
ϛThe lens is smudged or dirty
ƍ Clean the lens
The flash does not fire
ϛFlash off mode has been selected
ƍ Dis-engage flash off mode
ϛThe camera mode can't use flash
ƍ Refer to the FLASH instruction (p.30)
Incorrect date and time is displayed
ϛThe date and time have been set incorrectly or the camera has adopted the
default settings
ƍ Reset the date and time correctly
The camera buttons do not operate
ϛCamera malfunction
ƍ Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ϛIncorrect memory card format
ƍ Re-format the memory card
The images don't play back
ϛIncorrect file name (Violation of DCF format)
ƍ Do not change the image file name