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Appendixes
118
Before contacting a service center
Situation Suggested remedies
The photo is blurry
Make sure that the focus option you set t
is suitable for close-up shots. (p. 56)
Make sure that the lens is clean. If not, t
clean the lens. (p. 109)
Make sure that the subject is within t
range of the flash. (p. 120)
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 67)
The photo is too bright
Your photo is overexposed.
Adjust the aperture value or the shutter t
speed. (p. 39)
Turn off the flash. (p. t 52)
Adjust the ISO sensitivity. (p. t 55)
Adjust the exposure value. (p. t 65)
The photo is too dark
Your photo is underexposed.
Adjust the aperture value or the shutter t
speed. (p. 39)
Turn on the flash. (p. t 52)
Adjust the ISO sensitivity. (p. t 55)
Adjust the exposure value. (p. t 65)
Situation Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu. (p. 106)
The display or buttons
do not work
Remove the battery and insert it again.
The camera screen
works poorly
If you use your camera at low temperatures,
it will cause the camera screen to
malfunction or discolor.
For better performance of your camera
screen, use your camera at normal
temperatures.
The memory card has
an error
Turn off your camera, and then turn it t
on again.
Remove your memory card, and then t
insert it again.
Format your memory card.t
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.