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The Memory Stick is read only. • A “Memory Stick-ROM” is inserted. To save the images,
use the “Memory Stick” recommended.
The Memory Stick is protected. • A protected “Memory Stick” is inserted. To edit and save
the images, use an external device to remove protection.
Media format not supported. • In case of a memory card, use your digital camera or other
device to format the memory card.
• In case of the internal memory, format it with the photo
frame.
Note
When you format the media, all the contained files will be deleted.
Cannot open the image. • The photo frame cannot display or open an image file
whose format is not supported.
Error message Meaning/Solutions