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Troubleshooting
Viewing images
Deleting/editing an image
Symptom Cause Solution
The image cannot be
played back.
• The mode dial is not set to .
• You changed the folder/file name on a computer.
• You cannot play back the image on the camera if
you modify the image on a computer.
• The camera is in USB mode.
p Set the mode dial to (page 38).
p See page 93.
—
p Cancel USB communication (page 88).
The image is coarse right
after being played back.
• The image momentarily becomes rough for
image processing.
p This is not a malfunction.
The images cannot be
played back on a TV.
• The [Video Out] setting for the camera in SET
UP is incorrect.
• The connection is not correct.
p Set [Video Out] to [NTSC] or [PAL] (pages 47 and 118).
p Check the connection (page 40).
The images cannot be
played back on a
computer.
— p See page106.
Symptom Cause Solution
Your camera cannot
delete an image.
• The image is protected.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
p Cancel the protection (page 69).
p Set it to the recording position (page 120).
You have deleted the
image by mistake.
• Once you have deleted an image, you cannot
restore it.
p Protecting the image can prevent accidental erasure (page 69).
p The write-protect switch on the “Memory Stick” will prevent
you from deleting images by mistake (page 120).
The resizing function
does not work.
• You cannot resize movies or Multi Burst images. —
You cannot attach a print
(DPOF) mark.
• Print (DPOF) marks cannot be attached to
movies.
—
You cannot cut an image. • The movie is not long enough to cut.
• Protected movies cannot be cut.
• Still images cannot be cut.
—
p Cancel the protection (page 69).
—