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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory may be checked.
1 Check the items on pages 84 to 92.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 56).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 84
Shooting still images/movies 85
Viewing images 87
Deleting/Editing images 87
Computers 88
“Memory Stick Duo” 89
Internal memory 89
Printing 90
PictBridge compliant printer 90
Others 91
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.