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Troubleshooting
Troubleshooting
Cannot print the image at the size selected.
• When you use paper of a different size after connecting the printer to the camera, disconnect
and then reconnect the cable for multi-use terminal.
• The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 100) or the printer.
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
Cannot reset the file-number.
• If you replace a recording medium, you cannot initialize file numbers with the camera. To
initialize file numbers, format the “Memory Stick Duo” (pages 66, 68) or the internal
memory, and then initialize the settings (page 69). However, the data on the “Memory Stick
Duo” or the internal memory will be deleted and all settings, including date, will be
initialized.
The camera does not function with the lens portion extended.
• Do not attempt to force the lens that has stopped moving.
• Insert a charged battery pack, then turn on the camera again.
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave it for about an hour before
using it.
The lens does not move when you turn off the camera.
• The battery pack is discharged. Replace it with a charged battery pack.
The camera becomes warm when you use it for a long time.
• This is not a malfunction.
The Clock Set screen appears when you turn on the camera.
• Set the date and time again (page 76).
• The internal rechargeable backup battery has discharged. Insert a charged battery and set
aside for 24 hours or more with the power left off.
You want to change the date or time.
• Set the date and time again (page 76).
Others