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Troubleshooting
The computer does not recognize your camcorder.
• Disconnect the cable from the computer, then connect it again securely.
• Disconnect the cable from the computer, restart the computer, then connect the computer to
your camcorder correctly.
You cannot view or copy a movie recorded on a tape to a computer.
• Disconnect the cable from the computer, then connect it again.
• You need the editing software (optional) to copy a movie recorded on a tape to your computer
(p. 102).
Your computer freezes.
• Set [VCR HDV/DV] correctly according to the connected device (p. 85).
• Disconnect the cable from your computer and camcorder. Reboot your computer, and
connect your computer and camcorder following the steps in the correct order (p. 103).
Connecting to a computer