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Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
When repairing the camera, we may check a minimum amount of data stored on the internal
memory in order to improve the condition. However, Sony dealer will neither copy nor save
your data.
1 Check the items on pages 59 to 63.
2 Turn the power off, and turn it on again after about one minute.
3
Consult your Sony dealer or local authorized Sony service facility.
Battery and power 59
Shooting still images/movies 60
Viewing images 61
Computers 62
Deleting/Editing images 62
Memory card 63
Internal memory 63
Others 63
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.