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Additional information
“PlayMemories Home” does not work
correctly.
Quit “PlayMemories Home” and restart your
computer.
The camcorder is not recognized by the
computer.
Disconnect devices from the USB jack of the
computer other than the keyboard, mouse,
and your camcorder.
Disconnect the USB cable from the computer
and your camcorder, and restart the computer,
then connect the computer and your
camcorder again in an orderly manner.
Self-diagnosis display/Warning
indicators
If indicators appear on the LCD screen or
viewfinder, check the following.
If the problem persists even after you
have tried to fix a couple of times, contact
your Sony dealer or local authorized Sony
service facility. In this case, when you
contact them, give them all the numbers of
the error code beginning with C or E.
C:04:
The battery pack is not an “InfoLITHIUM”
battery pack V series. Use an “InfoLITHIUM”
b
attery pack (V series) (p. 17).
Connect the DC plug of the AC Adaptor to
y
our camcorder securely (p. 17).
C:06:
The battery pack temperature is high. Change
the battery pack or place it in a cool place.
C:13: / C:32:
Remove the power source. Reconnect it and
operate your camcorder again.
E::
Follow the steps from on page 62.
Battery power is low.
The battery pack temperature is high. Change
the battery pack or place it in a cool place.
No memory card is inserted (p. 30).
When the indicator flashes, there is not
enough free space for recording images. Delete
unn
ecessary images (p. 44), or format the
memory card after storing the images on other
media.
The Image Database File is damaged. Check
the data base file by touching
(MENU)
[Setup] [Repair Img. DB F.].
The memory card is damaged. Format the
memory card with your camcorder (p. 59).
Incompatible memory card is inserted (p. 31).
The memory card is write-protected.
Access to the memory card was restricted on
another device.
(Warning indicator pertaining to the
external media device)
The image database file may be damaged.
Check the database file by touching
(MENU) [Setup] [Repair Img.
DB F.]
The external media device is damaged.