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model name1[DSC-W1/W12]
[3-091-535-11(1)]
filename[Z:\#Camera#\DSCW1\3091535111DSCW1U2\14trb.fm]
masterpage:Right
105
Troubleshooting
Others
Symptom Cause Solution
Your camera does not
work.
• The battery level is low. (The E indicator
appears.)
• The AC Adaptor (not supplied) is not connected
securely.
p Charge the batteries (page 11).
p Connect it securely to the DC IN jack of your camera and to a
wall outlet (wall socket) (page 16).
The power is on, but the
camera does not work.
• The built-in microcomputer is not working
properly.
p Remove the batteries, then after one minute reinsert the batteries
and turn on the camera. If this does not work, press the RESET
button located on the bottom of the camera with a pointed
object, then turn the power on again. (This will clear the date
and time settings, etc.)
You cannot identify an
indicator on the screen.
— p Check the indicator (pages 122 to 125).
The lens gets fogged. • Moisture condensation has occurred. p Turn off the camera and leave for about an hour at room
temperature for the moisture to evaporate before use (page 116).
The camera becomes
warm when you use it for
the long time.
— p This is not a malfunction.
The lens does not move
when you turn off the
camera.
• The batteries are discharged. p Replace them with charged batteries (pages 11 and 13) or use
the AC Adaptor (not supplied) (page 16).