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Self-diagnosis display
Your camera has a self-diagnosis display. This
function displays the camera condition on the
LCD screen with a combination of a letter and
four digits of numbers. If this occurs, check the
following code chart. The code informs you of the
camera’s current condition. The last two digits
(indicated by
ss
) will differ depending on the
state of the camera.
If you are unable to solve the problem even after trying the corrective
actions a few times, contact your Sony dealer or local authorized Sony
service facility.
When a self-diagnosis display appears
The error display appears on the display window (page 66).
First three digits Cause and/or Corrective Action
C:32:
ss
•
There is trouble with your camera’s hardware or
zooming function.
tTurn the power off and on again.
C:13:
ss
•
An unformatted “Memory Stick” is inserted.
tFormat the “Memory Stick” (page 35).
•
The inserted “Memory Stick” cannot be used with
your camera, or is damaged.
tInsert a new “Memory Stick” (page 14).
E:61:
ss
E:91:
ss
•
A camera malfunction that you cannot reverse has
occurred.
tContact your Sony dealer or local authorized
Sony service facility and inform them of the 5-
digit service code. (example: E:61:10)
Self-diagnosis display
•
C:
ss
:
ss
You can reverse the camera
malfunction yourself.
•
E:
ss
:
ss
Contact your Sony dealer or local
authorized Sony service facility.