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Troubleshooting
Also see “PictBridge compliant printer” (as follows) in conjunction with the following items.
Images are printed with both edges cut off.
• When printing images using your own printer, try canceling the trimming or borderless
settings. Consult the printer manufacturer as to whether the printer provides these functions or
not.
• When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
A connection cannot be established.
• The camera cannot be connected directly to a printer that is not compliant with the PictBridge
standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
• Check that the printer is turned on and can be connected to the camera.
• Set [USB Connect] to [PictBridge] in the (Setup) menu (page 46).
• Disconnect the USB cable and connect it again. If an error message is indicated on the printer,
refer to the operating instructions supplied with the printer.
Cannot print images.
• Check that the camera and the printer are properly connected using the USB cable.
• Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
• If you select [Exit] during printing, images may not print. Disconnect and connect the USB
cable again. If you still cannot print your images, disconnect the cable, turn the printer off and
then on, then connect the cable again.
• Movies cannot be printed.
• Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
• You disconnected the USB cable before the (PictBridge Connecting) mark disappears.
Cannot insert the date or print images in the index mode.
• The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
• The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
Printing
PictBridge compliant printer