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Troubleshooting
Viewing images
Your camera cannot record
images.
• No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The mode switch is not set to when shooting
a still image.
• The mode switch is not set to
when shooting
a movie.
p Insert a “Memory Stick” (page 17).
p Delete the images saved in the “Memory Stick” (page 44), or
format it (page 45).
p Change the “Memory Stick.”
p Set it to the recording position (page 74).
—
p Set it to (page 20).
p Set it to (page 41).
The flash does not work.
• The mode switch is set to or .
• The flash is set to
(No flash).
• When shooting still images, either (Twilight
mode) or (Vivid nature mode) is selected for
the Scene Selection function, or the camera is in
Burst mode.
p Set it to .
p Set the flash to auto (no indicator), (Red-eye reduction) or
(Forced flash) (page 23).
p Set it to other modes (pages 18 and 29).
The eyes of the subject
come out red.
— p Set the flash mode to (Red-eye reduction) (page 23).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. p Set the correct date and time (page 15).
Symptom Cause Solution
Symptom Cause Solution
Your camera cannot play
back images.
• The mode switch is not set to .
• Your camera cannot play back image files
copied from the hard disk of your computer if the
folder/file name has been changed or the image
has been modified.
• The camera is in USB mode.
p Set it to (page 34).
—
p Cancel the USB connection (pages 52 and 57).
The image cannot be played
back on a computer.
— p See page63.