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Troubleshooting
Viewing images
Your camera cannot record
images.
• No “Memory Stick Duo” is inserted.
• The capacity of the “Memory Stick Duo” is
insufficient.
• You are using a “Memory Stick Duo” with a
write-protect switch, and the switch is set to
LOCK.
• You cannot shoot while the flash is charging.
• The mode switch is not set to when shooting
a still image.
• The mode switch is not set to
when shooting
a movie.
pInsert a “Memory Stick Duo” (page17).
pDelete the images saved in the “Memory Stick Duo” (page 50),
or format it (page 51).
pChange the “Memory Stick Duo.”
pSet it to the recording position (page 82).
—
pSet it to (page 20).
pSet it to (page 46).
The flash does not work.
• The mode switch is set to or .
• The flash is set to
(No flash).
• When shooting still images, either (Twilight
mode) or (Vivid nature mode) is selected for
the Scene Selection function, or the camera is in
Burst mode.
pSet it to (page 20).
pSet the flash to auto (no indicator), (Red-eye reduction) or
(Forced flash) (page 24).
pSet it to other modes (pages 18 and 29).
The eyes of the subject
come out red.
— pSet the flash mode to (Red-eye reduction) (page 24).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. pSet the correct date and time (page 15).
Symptom Cause Solution
Symptom Cause Solution
Your camera cannot play
back images.
• The mode switch is not set to .
• You have changed a folder or file name.
• You cannot play back images processed on your
computer.
• The camera is in USB mode.
pSet it to (page 35).
pSee page63.
—
pCancel the USB connection (pages 58 and 65).
The image cannot be played
back on a computer.
— pSee page71.