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Troubleshooting
Cannot insert a “Memory Stick”.
• Insert it in the correct direction (t step 3 in “Read This First”).
Cannot record on a “Memory Stick”.
• Set the write-protect switch on the “Memory Stick” to the recording position (page 89).
• The “Memory Stick” is full. Delete unnecessary images (t step 6 in “Read This First”).
• Insert a “Memory Stick PRO” (page 22) when recording movies with the image size set to
[640(Fine)].
Cannot format a “Memory Stick”.
• Set the write-protect switch on the “Memory Stick” to the recording position (page 89).
You have formatted a “Memory Stick” by mistake.
• All the data on the “Memory Stick” is deleted by formatting. You cannot restore it. We
recommend that you set the write-protect switch on the “Memory Stick” to the LOCK
position to prevent accidental erasure (page 89).
Cannot play back the data in the internal memory.
• There is a “Memory Stick” inserted in the camera. Remove it (t step 3 in “Read This
First”).
Cannot record images using the internal memory.
• There is a “Memory Stick” inserted in the camera. Remove it (t step 3 in “Read This
First”).
The free capacity of the internal memory does not increase even when you
copy the data stored in the internal memory to a “Memory Stick”.
• The data is not deleted after copying. Execute the [Format] command (page 49) to format the
internal memory after copying th data.
Cannot copy the data stored in the internal memory to a “Memory Stick”.
• The “Memory Stick” is full. Check the capacity.
Cannot copy the data on the “Memory Stick” or the computer to the internal
memory.
• Data on a “Memory Stick” or a computer cannot be copied to the internal memory.
“Memory Stick”
Internal memory