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Types of trouble and their solutions
Symptom Cause and/or Corrective Actions
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette inserted, your camcorder
automatically starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 107)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 33)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF. (p. 33)
• The backlight function is active.
c Set it off. (p. 32)
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL. (p. 107)
• Set STEADYSHOT to OFF in the menu setting. (P. 107)
• The power of the external flash (optional) is off or the
power source does not installed.
c Turn on the external flash or install the power source.
• Two or more external flashes (optional) are attached.
c Only one external flash (optional) can be attached.
• AUTO is selected in FLASH MODE in the menu settings
while recording in a bright place.
c Set it to ON. (p. 107)
In the playback mode
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to PLAYER or VCR (DCR-
TRV330E only).
c Set it to PLAYER or VCR (DCR-TRV330E only). (p. 39)
• The tape has run out.
c Rewind the tape. (p. 39)
• The video head may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning
cassette (optional). (p. 194)
• The stereo tape is played back with HiFi SOUND set to 2
in the menu settings.
c Set it to STEREO. (p. 107)
• The volume is turned to minimum.
c Press VOLUME +. (p. 39)
• AUDIO MIX is set to ST2 side in the menu settings.
c Adjust AUDIO MIX. (p. 107)
• The tape has a blank portion in the recorded portion.
(p. 78)
• PB MODE is set to / in the menu settings.
c Set it to AUTO. (p. 107)
• Set PB MODE to / in the menu settings. (p. 107)
The picture which is recorded in the
Digital8 system is not played back.
The tape which is recorded in the Hi8
/standard 8 system is not played
back correctly.
An unknown picture is displayed on
the screen.
Picture appears too bright, and the
subject does not appear on the
screen.
The picture is recorded in incorrect or
unnatural colours.
The tape does not move when a
video control button is pressed.
A horizontal black band appears
when shooting a TV screen or
computer screen.
No sound or only a low sound is
heard when playing back a tape.
There are horizontal lines on the
picture or the playback picture is
not clear or does not appear.
The playback button does not work.
The click of the shutter does not
sound.
An external flash (optional) does not
work.
The date search does not work
correctly.