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C:21:00
Self-diagnosis display
5-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
c Use an “InfoLITHIUM” battery pack (p. 192).
• Moisture condensation has occurred.
c Eject the cassette and leave your camcorder for at least
one hour to acclimatize (p. 197).
• The video heads are dirty.
c Clean the heads using the cleaning cassette (optional)
(p. 198).
•A malfunction other than the above that you can service
has occurred.
c Eject the cassette and insert it again, then operate your
camcorder. Do not perform this operation if moisture
starts to condense (p. 197).
c Disconnect the power cord of the AC Adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
c Replace the cassette.
•A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(e.g. E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current condition
of your camcorder as a 5-digit code (a
combination of a letter and figures) on the
LCD screen, viewfinder or display window.
If a 5-digit code appears, check the following
code chart. The last two digits (indicated by
ss) will differ depending on the state of
your camcorder.
LCD screen, Viewfinder or
display window
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony service facility.
C:04:ss
C:21:ss
C:22:ss
C:31:ss
C:32:ss
E:20:ss
E:61:ss
E:62:ss