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Table of Contents Useful Recording Techniques Index
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following list to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Overall operations/Easy Handycam operation
...........................................................................p. 85
Batteries/power sources ................................p
. 86
LCD screen ......................................................p
. 86
“Memory Stick PRO Duo” media .................p
. 87
Recording .........................................................p
. 87
Playback ...........................................................p
. 88
Playing back images stored on “Memory Stick
PRO Duo” media on other devices ...............p
. 89
Editing movies/photos on your camcorder
...........................................................................p
. 89
Connecting/Dubbing to other devices .........p
. 89
Functions that cannot be used simultaneously
...........................................................................p
. 89
Notes before sending your camcorder
for repair
Your camcorder may be required to initialize or
change the current hard disk of your camcorder,
depending on the problem. In the event of this,
the data stored on the hard disk will be deleted.
Be sure to save the data on the internal hard
disk on other media (backup) before sending
y
our camcorder for repair (p. 53, see Operating
Guide too). We will not compensate you for any
loss of hard disk data.
During repair, we may check a minimum
amount of data stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
Overall operations/Easy Handycam
operation
The power does not turn on.
Attach a charged battery pack to the
camcorder (p. 16).
The plug of the AC Adaptor has been
disconnected from the wall outlet (wall
socket). Connect it to the wall outlet (wall
socket) (p
. 16).
The camcorder does not operate even
when the power is set to on.
It takes a few seconds for your camcorder to
be ready to shoot after the power is turned on.
This is not a malfunction.
Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If the functions still do not work, press RESET
(p
. 8) using a pointed object. (If you press
RESET, all settings, including the clock setting,
are reset.)
The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
The temperature of your camcorder is
extremely low. Leave your camcorder with the
power of your camcorder on. Turn off your
camcorder and take it to a warm place. Leave
the camcorder there for a while, then turn on
your camcorder.
Buttons do not work.
During Easy Handycam operation, the
playback zoom (p. 40) function is not
available.
The (OPTION) button is not displayed.
The OPTION MENU cannot be used during
Easy Handycam operation.
The menu settings have changed
automatically.
During Easy Handycam operation, nearly all
the menu items will be automatically set to the
default settings.
Some menu items, such as [
IMAGE SIZE],
retain the settings that were made before Easy
Handycam operation.