Help Desk / Support Details
Warranty Information
www.swannsecurity.com
English
ADW-300
Digital Wireless Camera and Receiver
Wireless Outdoor Camera
STOP
Help Desk
Has the answers
If this device does not work when you rst plug it in,
do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail servic
tech@swannsecurity.com or call us on one of the Toll-Free
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily xed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Note: Wireless Networks (WiFi) may interfere with and/or experience interference caused by
the transmitter in this unit. Changing the receiver to another channel/frequency or setting the
Wireless Network (i.e. Wireless Access Point) to a frequency further away from the camera’s
set frequency can alleviate this problem. Consult the documentation of your Wireless LAN
device for information on how to change the transmission frequency.
Installation Guide
Swann Communications U.S.A. Inc.
12636 Clark Street
Santa Fe Springs, CA 90670 USA
1-800-627-2799
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121 Australia
1300 138 324
Swann Communications warrants this product against defects in workmanship and material for a
period of one (1) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann.
The repair or replacement will be warranted for either ninety days or the remainder of the original
one year warranty period, whichever is longer. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin. The warranty
does not cover any incidental, accidental or consequential damages arising from the use of or the
inability to use this product. Any costs associated with the tting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the
end user. This warranty applies to the original purchaser of the product only and is not transferrable
to any third party.
Unauthorised end user or third party modications to any component or evidence of misuse or
abuse of the device will render all warranties void.
Swann Technical Support
All Countries E-mail: tech@swann.com.au
Telephone Helpdesk
UNITED STATES toll free
1-800-627-2799
1-877-274-3695
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
562-777-2551
(M-F, 9am-5pm US PT)
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
New Zealand toll free
0800 479 266
International
+61 3 8412 4610
See http://www.worldtimeserver.com for information on different time zones
and the time in Melbourne Australia compare to your local time.
WARNING: IMPORTANT NOTICE ABOUT CORRECT USE OF POWER ADAPTER
The correct orientation
for the enclosed power
adapter is in a vertical
or oor mount position.
L’orientation correcte pour L’adapteur
secteur fourni est dans une position
verticale ou plancher-monte.
La orientacion correcta para el
adaptador electrico incluido es en
posicion vertical o instalado en el
suelo.
12
EN15102008