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C Trouble Shooting
Q: I cannot access the Camera from a web browser.
A1: The possible cause might be the IP Address for the
Camera is already being used by another device. To correct
the possible problem, you need to first disconnect the Camera
from the network. Then run the PING utility (follow the
instructions in Appendix B - PING Your IP Address).
A2: Another possible reason is the IP Address is located on a
different subnet. To fix the problem, run the PING utility
(follow the instructions in Appendix B - PING Your IP
Address). If the utility returns “no response” or similar, the
finding is probably correct, then you should proceed as
follows:
In Windows 95/98/2000 and Vista, double check the IP
Address of the Wireless Camera is within the same subnet as
your workstation.
Click “Start”, “Setting”, “Control Panel”, and the “Network”
icon. Select TCP/IP from the “Network” dialog box and from
the “TCP/IP Properties” dialog box click “Specify an IP
address”.
If the Camera is situated on a different subnet than your
workstation, you will not be able to set the IP address from
this workstation. To verify make sure the first 3 sections of
the IP address of the Camera corresponds to the first 3
sections of the workstation. Therefore the IP address of the
Wireless Camera must be set from a workstation on the same
subnet.