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WHAT TO DO WHEN SERVICE IS NEEDED
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Technical Support
For technical support issues please visit our website at www.vivitar.com. You can nd manuals, software and
FAQ’s at the website. Can’t nd what you are looking for? E-mail us at support@vivitar.com and one of our
technical support team members will answer your questions or call 800-592-9541 to access our technical
support information on the phone.
STEP 1. Package the product and relevant accessories carefully, using ample padding materials and a sturdy
mailing container to prevent damage in transit.
STEP 2. Include in package:
a) Evidence of date and place of original purchase (for example, a copy of your sales receipt).
b) Detailed description of your problem.
c) When possible, a sample evidencing the problem.
STEP 3. Return item (insured) to: Vivitar
Attn: Technical Support
195 Carter Drive
Edison NJ 08817
When service is complete, the product will be returned to you shipping prepaid. In the event the product is
deemed to be not faulty or the defect is a result in wear and tear, Vivitar may levy a handling charge for the
return ofthe product. This warranty gives you specic legal rights. You may also have other rights which vary
from country and State to State thereof. For more information visit our website www.vivitar.com